The History of ipodnanoflaw.com

Online guerilla bites Apple

Apple was cowed this week by a customer who thought his iPod Nano was flawed. Andrew Murray-Watson looks at how Matthew Peterson turned his web skills and sense of outrage into a global campaign which forced the technology giant into a U-turn, and wonders if there are lessons in this story for other companies. Read on...

Apple responds to iPod nano screen concerns

Since being introduced almost four weeks ago the iPod nano has taken the MP3 market by storm, earning accolades from reviewers and industry analysts alike, but not everyone is completely satisfied. Some customers have complained about scratched and/or broken screens on their iPod nano, leading one user to even set up a Web site to outline his problems. Read on...

Problems surfacing with iPod Nano screen

Some owners of Apple Computer's new "impossibly small" iPod Nano are starting to wonder if the device is also impossibly delicate. The most widespread complaint about the otherwise highly praised device seems to be that the color display screen gets scratched extremely easily. Read on...

Vendor issue blamed for Apple nano screen problems

Breaking news at this late hour brings some clarity to cracked LCD issues experienced by some early adopters of the iPod nano. Apple will, as of today, be accepting returns of iPod nanos whose LCD screens have experienced the spontaneous cracking problem. According to The Wall Street Journal, which quotes Phil Schiller, Apple's VP of world-wide-product marketing, a vendor issue was at the core of the problem. Read on...

Flawed Screen Haunts iPod nano. Apple Responds.

Within a week after launching the sexy, diminutive, ultra-chic iPod nano, reports started rolling in of bad screens, cracked screens, scratched screens. ‘Uh oh,’ said some. Is the nano Apple’s new Cube? What’s the scoop? Is the nano plagued with a bad screen? Could this hiccup derail the iPod machine? Read on...

Marketing im 21. Jahrhundert (German)

Auf www.flawedmusicplayer.com ließ er sich über seinen Ärger mit dem Gerät aus. Und staunte schon bald, als sich nach und nach unzählige andere enttäuschte Kunden bei ihm meldeten, die vergleichbare Probleme mit ihren Nanos hatten. Zu Spitzenzeiten erhielt Peterson 30 Beschwerden pro Stunde, aus flawedmusicplayer.com wurde innerhalb kurzer Zeit ein stark frequentiertes Forum für verärgerte Nano-Kunden, das immer mehr Aufmerksamkeit erhielt. Read on...

Last update July 2009